After-Sales & Maintenance

Long-Term Support for Long-Term Performance

Alu Group provides dedicated after-sales and maintenance services to ensure the sustained performance, safety, and appearance of installed façade systems. These services are designed to support building owners, facility managers, and service contractors in maintaining the integrity of aluminum windows, doors, and curtain walls over time.

Scope of Services

Maintenance Protocols

Delivery of tailored maintenance guidelines and checklists, including inspection schedules, cleaning methods, and adjustment procedures for operable elements.

Spare Parts Supply

Provision of replacement components such as gaskets, hardware, glazing units, and profile elements — matched to the original system specifications.

Technical Support & Troubleshooting

Assistance with performance concerns, damage assessment, or usability issues — provided remotely or through on-site review.

Service Programs

Optional long-term service agreements including scheduled inspections, adjustment of moving parts, and ongoing technical consultation.

Standard & Methodology

01

Maintenance recommendations are based on manufacturer guidelines, usage conditions, and regional climate factors.

02

All replacement parts are sourced directly from Alu Group or certified partners to ensure system compatibility.

Benefits

Extends the lifecycle and functionality of aluminum systems.

Maintains aesthetic quality and system performance over time.

Reduces lifecycle costs through preventative care and timely intervention.

Sustaining Performance Beyond Handover

Alu Group’s after-sales and maintenance services provide building stakeholders with the tools and support needed to protect their investment over the long term. From preventive guidance to responsive service, these offerings ensure that each system continues to perform as designed — year after year.

What We Offer

Drafting & Design
Assists

Learn More

Engineering & PE

Learn More

Thermal & Acoustical
Calculations

Learn More

Mock-up, Samples
& Prototyping

Learn More

Installation &
Site Supervision

Learn More

Project Management
& Real-Time Reporting

Learn More